HW Technical

P11† HW tech 140825


Using extended and on site warranties is providing a lower cost of ownership of hardware.

Arche have a† 3 year RTB (Return to base) on .business computers

HP has a 1yr warranty on most items.

Start up

R/Click - Start - Open Programs - Startup

These programs are always run when your computer loads. Each is running using memory and resources e.g. FASTFIND

Create a new directory named startsav and move unwanted icons to this directory.


Ink Refills

Beware if manufacturer does not guarantee to pay for any damage to the printer. Ink cartridges have an expiry date.† Have one spare black only.

Printer† Ink

HP series. The black and colour have high and low capacity. Each series† uses a different black and colour. A soon as a faint line appears have one spare black† to continue your business prints.



I have just had a payroll computer wipe out the bios which corrupted the hard disk which corrupted windows which had to be reloaded which corrupted the network drivers then the cashbook would not work and the internet would not work to get the cashbook repair......

Do you have a computer like this? Some 6 hrs of my time later!!

Have a backup plan and test it!! It takes me at least 4 hrs if I have a computer or a hard disk fail



This is the software that links your operating system e.g. Windows to your hardware eg HP printer. Wrong† or incorrectly installed drivers will give you those intermittent network, printer and many other errors. Get the latest drivers from the internet.


Computer site Sizes





Single Pc


(Uninterruptible Power supply )

This is a mains voltage power source for a computer. In simplified terms there is a battery charger, a battery and a 230 volt AC converter in the box supplied. The greater the VA rating the longer the computer will run without mains power. This gives a between 5 - 10 minutes to close down the computer.


New Hardware

Record your changes. Save your old hardware profile before adding the new driver. If your additions fail you can return to the old configuration. The faulty driver / device can then be removed.



To test if most new Games will run.

Donít purchase a game needing Hardware 3D acceleration (e.g. roller coaster) if the tests donít work






Test Direct3D

†††††††††††††††† Will test DIRECT 3D††††††††† This is used by games


†††††††††††††††† Use Hardware accelerated Direct 3D 7


†††††††††††††††† Did you see a spinning Cube with the Direct X Logo


†††††††††††††††† Use Hardware accelerated Direct 3D 8


Did you see a spinning Cube with the Direct X Logo


†††††††††††††††† Use Hardware accelerated Direct 3D 9


Did you see a spinning Cube with the Direct X Logo



No problems found.

To test DirectDraw functionality, click the "Test DirectDraw" button above.

Direct3D 7 test results: All tests were successful.

Direct3D 8 test results: All tests were successful.

Direct3D 9 test results: All tests were successful.


Jul14 Wireless Network Scam


Microsoft Dropping support unless 8.1 update installed Article

Windows 8.1 Update First computer wiped out. Doing an automatic update.

Windows folder deleted from c:\ drive. Moved to X: drive.

After reinstall from DVD all client data lost. X: drive. removed

†Recommend that when closing down do not install updates.

Also turn off windows automatic updates.

The 800mb upgrade is available from my notebook if you want it. 32 and 64 bit.

Emergency Repair Disk Article Part 1 Article part 2

Windows 8.1 Update 1 Blog Bug Article Article

Microsoft Windows 8.1 Update 1† will be coming on April 8

The update package is identified by KB2919355, weighing about 700 MB (64-bit version).